Etsy Connectivity Issues

We are aware that Etsy is currently having issues with third-party integrations connecting. This includes our Tshirtgang integration.
Etsy is aware of the issue. We will continue to monitor the issue until it is resolved.
Get the latest updates from Etsy here

UPDATE: Users should reauthorize their Etsy account on Tshirtgang.
1) Navigate to your Etsy Settings
2) At the top right of this page, select the account you wish to reauthorize
3) Scroll to the bottom and click "Problems? Need to reauthorize your Etsy account"
4) follow the prompts. Your account should now be able to retrieve your orders and post successfully to Etsy.

New here. How long does it normally take.

#1
08/08/2019 12:23

elaindustries@gmail.com

Member
Got my first order on ebay. Also the order is from Switzerland. The status still says "paid" and it's been 24 hours. Does this suggest there is an issue with the order? Another order just came in today and it says "processing". Leads me to believe its moving along faster.

Again new so just want to make sure this is normal.

Thanks
#2
08/08/2019 12:52
Avatar

Andrew Lyle

Administrator
Hi,

This could be normal depending on the process we use. For European orders, we have another facility that is in czech republic, who are 6 hours ahead of us. The status of an will change from paid to processing when no further changes can be made to the order. This order has been picked up and preparing for production.

Standard orders are fulfilled within 2 business days
fast-track will be same day or 1 business day, depending on when it was submitted.

Developer / Project Manager
Tshirtgang.com
Support Ticket
Twitter: @phpandrew
#3
08/08/2019 13:03

elaindustries@gmail.com

Member
Awesome thanks.

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