Support on vacation? Anybody kow?
I got my shirt delivered, the second time with the print shrunken from 11x15 to 9x11.9 on a XXL shirt. I can't get any answers from support, anybody else have a problem in raising support?
I wonder if anybody else had their design shrunken and shipped to customers, this is a potential big disaster. The designs shouldn't be changed by rpinting.
Anyway, is support on vacation?
Thanks in advance for any helpful answers...
I wonder if anybody else had their design shrunken and shipped to customers, this is a potential big disaster. The designs shouldn't be changed by rpinting.
Anyway, is support on vacation?
Thanks in advance for any helpful answers...
We are not on vacation, it's just the weekend :) please just wait for a reply through the support feature or create a ticket if you have not already.
QUOTE:
We are not on vacation, it's just the weekend :) please just wait for a reply through the support feature or create a ticket if you have not already.
I did!
On the 15th and opened another ticket on the 16th, also called and got no return call, neither an answer from support...
I would recommend waiting for the support staff to reply. They are away on weekends and will reply on Monday, when they return. Thanks for your patience.
You must be signed in to post.