what happen with TSG ?? I can't upload my design easily

#1
24/04/2013 09:15
Avatar

Tee Hood

Member
first,.. i tried to upload my design ,but it's stoped on 49% ?? , and i tried it again, but still can't upload it.

so, dear Andrew ,please fix TSG server , i 'm sure i have good internet speed,and no problem with my provider line.

oh, once again,.. Why Jim ( TSG admin ) never answer my email again ???

are you guys soo / tooo busy to responses my inquiry ??

Ok, over all, it's fine. it's not a big problem for me.

i'm sorry if this annoying...
thx............
#2
24/04/2013 10:11
Avatar

Andrew Lyle

Administrator
Hi Tee Hood,

Looking into our error logs, we aren't seeing any issues with uploads, in fact, there have been numerous successful uploads since you have posted this message.

Another thing I noticed, is your mention of '49%'. Tshirtgang does not have a progress bar for uploads, which means you might be using some sort of plugin, or mod.

Please use a browser in safe mode, usually available as an option through the menus, or you can google how to use safe mode for your specific browser.
If you're using Chrome, open a new "Incognito Mode" tab, and without logging in, see if uploads work.

If you're looking for support, please use the Support tab at the top and we'll look into your issue for you.

Andrew

Developer / Project Manager
Tshirtgang.com
Support Ticket
Twitter: @phpandrew

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