New Support Ticket feature

04/12/2012 14:14

Andrew Lyle

Administrator is happy to announce we've launched a new way to get support!

If you have used our support feature before (the Support link at the top of each page), you're already familiar with how it works. Today we are launched an updated version, which gives you the same style of conversation like our Message and Forum features.

You'll be able to get replies from one or more of our support staff on and even ask further questions to our trained staff!

You'll be able to view your private support questions and answers at any time through There's even a feature to receive immediate email alerts when one of the support staff replies.

If you're happy with your answer, show us we're doing a good job by clicking "Mark as Solution", which will automatically mark your support question as resolved and let us know our solution worked for you!

Happy Selling!

Developer / Project Manager
Support Ticket
Twitter: @phpandrew

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